Help
Frequently asked questions
Answers to the most common questions about bookings, prices, profiles and security. Can’t find yours? Write to us, we reply within one business day.
Clients
Is the consultation confidential?
Yes. Lawyers are bound by professional secrecy under the Bar Act, and your messages and notes on the platform are visible only to you and the specialist you booked.
How do I book a consultation?
Open the consultant’s profile, choose a service, a day and a free slot, and send the request. The consultant confirms it and you get an email with the details, including a meeting link if it’s online.
How much does the platform cost?
Kvorum is free for clients. You only pay the service price shown on the consultant’s profile.
How do I pay for the consultation?
For now, payment is arranged directly with the consultant: by bank transfer or in person, as you agree. Online payment through the platform is coming.
Can I cancel or move a booking?
Yes. In “My account” → “Bookings” you can cancel an upcoming meeting before it starts. For another time, send a new request.
Who can leave reviews?
Only a client whose consultation has been marked as completed. So every review comes from a real meeting.
Consultants
How do I become a consultant?
Sign up as a consultant, complete your profile, add services and working hours, and publish it. After a short review by our team, it becomes visible to clients.
What does the “Verified profile” badge mean?
That we have checked the consultant’s identity and credentials against documents they provided.
How does featured placement work?
Featured profiles appear first in results and on the home page. Contact us for terms.
Can I be part of a firm?
Yes. In your profile, choose the firm you belong to. It confirms your membership and you’ll appear in its team.
Data & security
Where is my data stored?
In the European Union (Frankfurt). Access is restricted at the database level: everyone sees only their own data and public profiles.
How do I export or delete my data?
In “My account” → “Settings” there are buttons to download all your data and to delete your account permanently.